Terms of Service

In short: Using Guardix means you accept these terms — and have authority to bind your organization.

By accessing or using Guardix, you agree to these terms. If you use the service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.

In short: Use the service lawfully, keep your credentials safe, and you're responsible for activity on your account.

You agree to use the service lawfully and in line with these terms. You are responsible for keeping credentials secure, for all activity under your account and your organization's accounts, and for the accuracy of the data you enter.

• Don't misuse the service, interfere with its operation, or attempt to access it in unauthorized ways.
• Don't upload unlawful content or data you have no right to share.
• Keep login credentials confidential and notify us of any suspected compromise.

In short: Your data stays yours; you grant us only the licence needed to run the service for you.

You retain all rights to the data your organization submits to the platform. You grant Guardix a limited licence to host, process, and display that data solely to provide and support the service. Our handling of personal data is described in the Privacy Policy and, where applicable, the Data Processing Addendum.

In short: Paid plans are billed per your order; fees are non-refundable except where the law requires.

Paid plans are billed according to the order or plan you select, on a per-user or per-plan basis. Unless stated otherwise, fees are non-refundable except where required by law. We may change pricing with reasonable advance notice that takes effect on your next billing cycle.

In short: We work to keep Guardix available and will give reasonable notice of material changes.

We work to keep Guardix available and to improve it over time. We may add, change, or remove features, and we will give reasonable notice of material changes that adversely affect you. We may also perform maintenance, ideally during low-impact windows.

In short: You can stop any time; we may suspend accounts that violate these terms.

You may stop using the service and close your account at any time. We may suspend or terminate access if you materially breach these terms, fail to pay, or use the service in a way that risks harm to others or to the platform. On termination, your right to use the service ends and we handle your data per the Privacy Policy.

In short: The service is provided "as is", and our liability is limited as set out in your agreement.

To the extent permitted by law, the service is provided "as is" without warranties of any kind, and our aggregate liability is limited as set out in your agreement with us. Nothing in these terms limits liability that cannot be limited by law.

In short: Your signed agreement, if any, takes precedence over these online terms.

If your organization has a separate signed agreement with Guardix, that agreement governs to the extent it conflicts with these terms. Otherwise, these terms, together with the Privacy Policy, form the agreement between you and Guardix.